Agents
Agents that sell, support and recover.
Six agents on one commerce brain. They read your live catalogue, orders and customer history, then sell, answer, win back carts and run your workflows across web, WhatsApp, Instagram and email.
SALES AGENT · WEB CHAT
live
Linen shirt for a beach wedding?
ELDOR
Three breathable picks in your size M, all in stock:
Oat Linen
₹2,490
4.8★
Add
Stone Linen
₹2,190
4.6★
Add
Sky Linen
₹2,790
4.7★
Add
Compare the first two
ELDOR
For a daytime beach wedding, go Oat. Pure linen breathes better.
COMPARE
Oat
Stone
Fabric
100% linen
Linen-cotton
Fit
Regular
Relaxed
Best for
Daytime heat
Evening
How will it look on me?
ELDOR
Relaxed through the shoulders. M is your size.
VIRTUAL TRY-ON
Oat Linen Shirt
On you · M
Perfect, add it
ELDOR
Added to cart
Oat Linen Shirt · M
₹2,490
PAIRS WELL WITH
Stone Chinos
₹1,990
+ Add
Checkout · ₹2,490
Linen shirt for a beach wedding?
ELDOR
Three breathable picks in your size M, all in stock:
Oat Linen
₹2,490
4.8★
Add
Stone Linen
₹2,190
4.6★
Add
Sky Linen
₹2,790
4.7★
Add
Compare the first two
ELDOR
For a daytime beach wedding, go Oat. Pure linen breathes better.
COMPARE
Oat
Stone
Fabric
100% linen
Linen-cotton
Fit
Regular
Relaxed
Best for
Daytime heat
Evening
How will it look on me?
ELDOR
Relaxed through the shoulders. M is your size.
VIRTUAL TRY-ON
Oat Linen Shirt
On you · M
Perfect, add it
ELDOR
Added to cart
Oat Linen Shirt · M
₹2,490
PAIRS WELL WITH
Stone Chinos
₹1,990
+ Add
Checkout · ₹2,490
CART_8F21 · ₹2,490 · IN CART
sample data
SUPPORT AGENT · WEB + WHATSAPP
live
Where's my order #EL-20418?
ELDOR
Out for delivery. It should reach you today by 7 pm.
ORDER #EL-20418
DELHIVERY
Packed
MON · 11:20 AM
Shipped
TUE · MUMBAI HUB
Out for delivery
TODAY · BY 7 PM
Delivered
Track live
Change address
The kurta is too small. Return it?
ELDOR
Yes, you're within the 15-day window. Exchange or refund?
Mint Cotton Kurta · S
DELIVERED 6 DAYS AGO · ₹1,890
Too small
Too large
Not as shown
Exchange for M
Refund to UPI
Exchange for M, please
ELDOR
Exchange booked
Pickup
Tomorrow, 10 am–1 pm
New size
M · in stock
Ships
Right after pickup
Earrings came with a broken clasp
ELDOR
Sorry about that. I've raised a ticket for the team.
TICKET #4821
HIGH PRIORITY
Damaged item · Gold Hoops
ORDER #EL-20418 ATTACHED
Upload photo
Talk to a person
Where's my order #EL-20418?
ELDOR
Out for delivery. It should reach you today by 7 pm.
ORDER #EL-20418
DELHIVERY
Packed
MON · 11:20 AM
Shipped
TUE · MUMBAI HUB
Out for delivery
TODAY · BY 7 PM
Delivered
Track live
Change address
The kurta is too small. Return it?
ELDOR
Yes, you're within the 15-day window. Exchange or refund?
Mint Cotton Kurta · S
DELIVERED 6 DAYS AGO · ₹1,890
Too small
Too large
Not as shown
Exchange for M
Refund to UPI
Exchange for M, please
ELDOR
Exchange booked
Pickup
Tomorrow, 10 am–1 pm
New size
M · in stock
Ships
Right after pickup
Earrings came with a broken clasp
ELDOR
Sorry about that. I've raised a ticket for the team.
TICKET #4821
HIGH PRIORITY
Damaged item · Gold Hoops
ORDER #EL-20418 ATTACHED
Upload photo
Talk to a person
3 ORDERS · 1 TICKET
sample data
AUREL STUDIO · WHATSAPP
recovery
TODAY
Hi Priya, your Oat Linen Shirt (M) is still in your cart. Only 3 left in your size.
6:02 pm
Complete order
See similar
Any offer? Shipping felt high
6:09 pm ✓✓
Shipping is on us for the next 24 hours.
CODE APPLIED
FREESHIP
−₹99
6:09 pm
Does it come in blue?
6:10 pm ✓✓
Two blues, both in M and shipping tomorrow:
Navy Linen
₹2,490
M
View
Sky Linen
₹2,490
M
View
6:10 pm
Navy then. I'll pay by UPI
6:12 pm ✓✓
ORDER SUMMARY
Navy Linen Shirt · M
₹2,490
Shipping
Free
Total
₹2,490
6:12 pm
Pay ₹2,490 with UPI
CART RECOVERED · ₹2,490
TODAY
Hi Priya, your Oat Linen Shirt (M) is still in your cart. Only 3 left in your size.
6:02 pm
Complete order
See similar
Any offer? Shipping felt high
6:09 pm ✓✓
Shipping is on us for the next 24 hours.
CODE APPLIED
FREESHIP
−₹99
6:09 pm
Does it come in blue?
6:10 pm ✓✓
Two blues, both in M and shipping tomorrow:
Navy Linen
₹2,490
M
View
Sky Linen
₹2,490
M
View
6:10 pm
Navy then. I'll pay by UPI
6:12 pm ✓✓
ORDER SUMMARY
Navy Linen Shirt · M
₹2,490
Shipping
Free
Total
₹2,490
6:12 pm
Pay ₹2,490 with UPI
CART RECOVERED · ₹2,490
SENT BY ELDOR RECOVERY AGENT
sample data
ASK ELDOR · AUREL STUDIO
answered
ELDOR
I'm Eldor. I run Aurel Studio with you. Ask what's happening, why a number moved, or tell me to do something.
What needs my attention?
Why did revenue go up?
Draft a Diwali campaign
Why did revenue go up this week?
ELDOR
Revenue rose 15.3% to ₹12.3L. The Bridal Edit and WhatsApp did the heavy lifting, and recovery added ₹2.4L.
REVENUE · LAST 7 DAYS
↗ +15.3%
₹12.3L
M
T
W
T
F
S
S
42%
Web
28%
19%
11%
Fix the products losing sales
ELDOR
TOOL CALLS
shopify.get_products
2 found
catalog.rewrite
2 drafts
shopify.update_product
2 updated
Done. Pearl Drops has a new description and Temple Choker now has sizing, both live on Shopify.
View changes
Undo
Send me this every Monday
ELDOR
WEEKLY REPORT
MON · 9:00 AM
Revenue
₹12.3L ↗ 15.3%
Recovered by Eldor
₹2.4L
Resolved by AI
86%
Top collection
Bridal Edit
Schedule
Preview
ELDOR
I'm Eldor. I run Aurel Studio with you. Ask what's happening, why a number moved, or tell me to do something.
What needs my attention?
Why did revenue go up?
Draft a Diwali campaign
Why did revenue go up this week?
ELDOR
Revenue rose 15.3% to ₹12.3L. The Bridal Edit and WhatsApp did the heavy lifting, and recovery added ₹2.4L.
REVENUE · LAST 7 DAYS
↗ +15.3%
₹12.3L
M
T
W
T
F
S
S
42%
Web
28%
19%
11%
Fix the products losing sales
ELDOR
TOOL CALLS
shopify.get_products
2 found
catalog.rewrite
2 drafts
shopify.update_product
2 updated
Done. Pearl Drops has a new description and Temple Choker now has sizing, both live on Shopify.
View changes
Undo
Send me this every Monday
ELDOR
WEEKLY REPORT
MON · 9:00 AM
Revenue
₹12.3L ↗ 15.3%
Recovered by Eldor
₹2.4L
Resolved by AI
86%
Top collection
Bridal Edit
Schedule
Preview
FROM 1,284 ORDERS · 412 CHATS
sample data
WORKFLOWS · BUILDER
active
Abandoned cart → WhatsApp
5 steps · 5 connections
Active
▷ Test run
⚡
Abandoned cart
TRIGGER
When a cart is left for 30 min
✦
Ask Eldor
AI
Write a personal note about the item left behind
◇
Condition
IF / ELSE
Shopper has WhatsApp opt-in?
YES
✆
SEND
Template + checkout link
NO
✉
SEND
Email template + 5% code
847 RUNS · 97% SUCCESS · 12 MIN AGO
sample data
ALL CONVERSATIONS · AUREL STUDIO
live
✦
Resolved 18 of 21 today. 3 need you.
18
9
INSTA
7
WEB
5
2
FB
MI
Meera Iyer
4:21 PM
Looking for something for a wedding next month
✦
Bridal set, budget around ₹60K. Sent 4 picks.
AI handling
✦
Eldor
₹62,000 CART
AN
Aditya Nair
1h
The Polki Choker clasp failed on first wear
✦
Quality issue. Replacement recommended.
Escalated
Priya
ORDER #4802
VK
Vihaan Kapoor
1h
Can I swap the Temple Jhumka for a smaller pair?
✦
Within exchange policy. Pickup booked.
Resolved
✦
Eldor
ORDER #4793
AS
Aarav Sharma
2h
Any offer on the Kundan set?
✦
High intent, cart left 1h ago.
Needs reply
Kavya
₹12,000 CART
SB
Sara Bhat
2h
Is the gold BIS hallmarked?
✦
Answered from your knowledge base.
Resolved
✦
Eldor
TM
Tara Mehta
3h
Do you ship to Dubai?
✦
No international policy yet. Flagged as a gap.
Escalated
Arjun
RK
Rohan Kulkarni
5h
Can I get the pendant engraved?
✦
Custom request. Quote drafted for approval.
AI handling
✦
Eldor
₹8,400
MI
Meera Iyer
4:21 PM
Looking for something for a wedding next month
✦
Bridal set, budget around ₹60K. Sent 4 picks.
AI handling
✦
Eldor
₹62,000 CART
AN
Aditya Nair
1h
The Polki Choker clasp failed on first wear
✦
Quality issue. Replacement recommended.
Escalated
Priya
ORDER #4802
VK
Vihaan Kapoor
1h
Can I swap the Temple Jhumka for a smaller pair?
✦
Within exchange policy. Pickup booked.
Resolved
✦
Eldor
ORDER #4793
AS
Aarav Sharma
2h
Any offer on the Kundan set?
✦
High intent, cart left 1h ago.
Needs reply
Kavya
₹12,000 CART
SB
Sara Bhat
2h
Is the gold BIS hallmarked?
✦
Answered from your knowledge base.
Resolved
✦
Eldor
TM
Tara Mehta
3h
Do you ship to Dubai?
✦
No international policy yet. Flagged as a gap.
Escalated
Arjun
RK
Rohan Kulkarni
5h
Can I get the pendant engraved?
✦
Custom request. Quote drafted for approval.
AI handling
✦
Eldor
₹8,400
5 CHANNELS · 1 INBOX
sample data
Questions
What brands ask before they switch on agents.
Not covered here? Email founders@eldor.ai and a founder will reply the same day.
Which agents come with each plan?
−
Starter includes the Sales, Support and Recovery agents on web chat and WhatsApp. Growth adds every channel, AI workflows, Ask Eldor and the unified inbox. Enterprise adds custom agents and dedicated support.
Are these separate bots I have to set up one by one?
+
Where does the Support agent get its answers?
+
When does a conversation go to a human?
+
Can the Recovery agent message customers on WhatsApp?
+
What can I ask Ask Eldor?
+
How are agents billed?
+
Will the agents sound like my brand?
+
See the agents on your store.
Book a 20-minute demo and we will walk through all six agents using your own products and policies.