
SOLUTIONS · BEAUTY & SKINCARE
Answer formulation questions without losing trust.
Skincare needs explaining, and one careless reply can cost more than a sale. Eldor builds routines from your own knowledge base and escalates anything clinical. AmBelle saw a 41% lift in conversion.

ELDOR · BEAUTY PLAYBOOK
4 moments
Routine · Oily, acne-prone skin
Instant
SHOPPER
What should I use for oily skin with breakouts?
ELDOR
Start with the gel cleanser, then the niacinamide serum, then SPF in the morning. Want the full routine?
Ingredients · Retinol
Your docs
SHOPPER
Can I use the vitamin C serum with retinol?
ELDOR
Per your guidance: vitamin C in the morning and retinol at night, never in the same routine.
Safety · Pregnancy
Escalated
SHOPPER
Is this safe while pregnant?
ELDOR
That is best answered by our skincare team. I have passed it on, and they will reply here shortly.
Replenish · Week 7
Reorder
SIGNAL
50 ml moisturiser bought 7 weeks ago
ELDOR
You are probably close to the end of your moisturiser. Want me to reorder the same one?
4 MOMENTS · YOUR KNOWLEDGE BASE
illustrative

PROMPTS · 25 TESTED
7 won
“best niacinamide serum for oily skin in India”

✓

✕

✓

✕
Won 2 of 4
“fragrance-free moisturiser for sensitive skin”

✕

✕

✕

✕
Lost to Competitor A
“sunscreen with no white cast”

✓

✓

✕

✓
Won 3 of 4
“vitamin C vs niacinamide for dark spots”

✕

✓

✕

✕
Lost to Competitor B
“your brand serum reviews”

✓

✓

✓

✓
Won 4 of 4
5 OF 25 SHOWN
sample data

ONBOARDING · YOUR STORE
in progress
Connect Shopify
DAY 1 · ONE-CLICK APP
Connect WhatsApp and Instagram
META BUSINESS LOGIN
Upload ingredient and safety docs
COVERAGE GAPS FLAGGED
Approve the agent’s voice
FIRST FORTNIGHT OF FEEDBACK
Set escalation rules and go live
CLINICAL QUESTIONS GO TO YOUR TEAM
Shopify
Klaviyo
LIVE IN A DAY · NO REBUILD
illustrative
QUESTIONS
What beauty brands ask us.
Not covered here? Email founders@eldor.ai and a founder will reply.
Will it give medical advice?
−
No. Pregnancy, allergy and medical-adjacent questions go to your team by default. Eldor only answers from the guidance you have documented.
Where do the ingredient answers come from?
+
Can it build a full routine?
+
Can it handle replenishment?
+
How fast can we go live?
+

See the beauty playbook on your own catalog.
Book a 20-minute demo and we will run Eldor on your real products, or start with a free AI audit.
