SOLUTIONS · BEAUTY & SKINCARE

Answer formulation questions without losing trust.

Skincare needs explaining, and one careless reply can cost more than a sale. Eldor builds routines from your own knowledge base and escalates anything clinical. AmBelle saw a 41% lift in conversion.

THE ELDOR PLAY

Routines, not single SKUs. Safety, not guesses.

Eldor answers per skin concern and routine from your own knowledge base, recommends the right sequence instead of one product, and hands anything clinical to your team.

AI answers are often stale or made up. We compare what each engine says about your products with your live store and flag every mismatch.

Routine building: cleanser, actives and SPF in the right order, sized to the concern.

Wrong prices, sizes, materials and stock.

“Can I use this with retinol?” answered from your documented guidance, not the open internet.

Invented claims, like policies you do not offer.

Pregnancy, allergy and medical-adjacent questions go to a person by default.

Products AI does not know you sell.

Replenishment nudges timed to how long the size they bought actually lasts.

The source behind every wrong answer.

ELDOR · BEAUTY PLAYBOOK

4 moments

Routine · Oily, acne-prone skin

Instant

SHOPPER

What should I use for oily skin with breakouts?

ELDOR

Start with the gel cleanser, then the niacinamide serum, then SPF in the morning. Want the full routine?

Ingredients · Retinol

Your docs

SHOPPER

Can I use the vitamin C serum with retinol?

ELDOR

Per your guidance: vitamin C in the morning and retinol at night, never in the same routine.

Safety · Pregnancy

Escalated

SHOPPER

Is this safe while pregnant?

ELDOR

That is best answered by our skincare team. I have passed it on, and they will reply here shortly.

Replenish · Week 7

Reorder

SIGNAL

50 ml moisturiser bought 7 weeks ago

ELDOR

You are probably close to the end of your moisturiser. Want me to reorder the same one?

4 MOMENTS · YOUR KNOWLEDGE BASE

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AI VISIBILITY

When shoppers ask AI about skincare, are you in the answer?

Shoppers ask ChatGPT and Gemini for routines, ingredients and skin concerns before they reach your store. The free audit shows which beauty prompts you win, which you lose and to whom.

See every shopper prompt we tested, which engines named you, and who they recommended instead.

25 prompts written for your category and price band.

25 prompts written for your category and price band.

Won, lost or absent, engine by engine.

Won, lost or absent, engine by engine.

The competitor and source behind every lost answer.

The competitor and source behind every loss.

A fix plan for product data and pages, ranked by revenue.

The prompts worth winning first.

PROMPTS · 25 TESTED

7 won

“best niacinamide serum for oily skin in India”

✓

✕

✓

✕

Won 2 of 4

“fragrance-free moisturiser for sensitive skin”

✕

✕

✕

✕

Lost to Competitor A

“sunscreen with no white cast”

✓

✓

✕

✓

Won 3 of 4

“vitamin C vs niacinamide for dark spots”

✕

✓

✕

✕

Lost to Competitor B

“your brand serum reviews”

✓

✓

✓

✓

Won 4 of 4

5 OF 25 SHOWN

sample data

GO LIVE

Live in a day, on the stack you already run.

Eldor plugs into the tools beauty brands already use. Worth knowing: it is only as good as your ingredient and contraindication docs, so day one is a documentation exercise. Coverage gaps are flagged so you can close them.

Share your store and up to five competitors. We run the audit and walk you through the results on a call.

Shopify, with full product and ingredient data.

No install and no card.

WhatsApp Business and Instagram DMs.

25 prompts across four AI engines.

Klaviyo or Mailchimp for lifecycle messages.

100 products checked against your live store.

Your existing ingredient documentation.

A report and fix plan you keep.

ONBOARDING · YOUR STORE

in progress

Connect Shopify

DAY 1 · ONE-CLICK APP

Connect WhatsApp and Instagram

META BUSINESS LOGIN

Upload ingredient and safety docs

COVERAGE GAPS FLAGGED

Approve the agent’s voice

FIRST FORTNIGHT OF FEEDBACK

Set escalation rules and go live

CLINICAL QUESTIONS GO TO YOUR TEAM

Shopify

WhatsApp

Instagram

Klaviyo

LIVE IN A DAY · NO REBUILD

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QUESTIONS

What beauty brands ask us.

Not covered here? Email founders@eldor.ai and a founder will reply.

Will it give medical advice?

−

No. Pregnancy, allergy and medical-adjacent questions go to your team by default. Eldor only answers from the guidance you have documented.

Where do the ingredient answers come from?

+

Can it build a full routine?

+

Can it handle replenishment?

+

How fast can we go live?

+

See the beauty playbook on your own catalog.

Book a 20-minute demo and we will run Eldor on your real products, or start with a free AI audit.