JhaJi Store
Food & beverage
Instagram replies in 40 seconds
Instagram reply time, was 3–4 hrs
Order queries land in Instagram DMs all day. Eldor answers in seconds instead of hours, so hungry customers stop dropping off.
The problem
JhaJi sells traditional Mithila pickles to customers across India. Order and product questions arrived in Instagram DMs all day and waited three to four hours for a reply.
What they did
Eldor answers DMs instantly with live order status, product details and recommendations, and hands anything unusual to the team.
What changed
Average Instagram reply time dropped from 3–4 hours to 40 seconds.
By the numbers
40s average Instagram reply
Down from 3-4 hours
Live order status in every DM
1M tokens a month, free forever.
No card, no trial clock, no sales call. Move to a paid plan when the invoice makes sense, or don’t.