One agent. Every job in your store.
Everything below runs on one brain that knows your catalog, your policies and your customers. Turn features on as you grow.
Seven channels. One queue. Zero tab-switching.
WhatsApp, Instagram, web chat, email, SMS, TikTok and calls land in one queue. Every thread arrives pre-read: who they are, what state they are in, and the next best action.
The salesperson who read your whole catalog.
Eldor understands intent, not keywords. It recommends, pairs, applies offers and closes in chat, live inside a customer's WhatsApp or Instagram thread.
Support that ends before it starts.
Order status, exchanges, refunds and policy questions resolved in seconds, 78% of them with zero human touch. When it is unsure, it escalates with full context instead of guessing.
Revenue that walks back in the door.
Abandoned carts get a personal WhatsApp nudge with 96% delivery. Every cart is scored and ranked, so your team's attention goes where it pays off most.
Automations you describe, not program.
"When a cart over ₹5,000 goes cold, wait two hours then message them on WhatsApp." Say it once, or start from a proven template. It runs forever.
Ask your store anything. It answers with numbers.
"What needs my attention today?" Ask Eldor answers from your live data, drafts the actions, and executes on your approval. Every correction your team makes trains it further.
One graph. Every agent reads it.
Your catalog and its attributes, your policies, live order and customer history, and every past conversation, held as one connected model rather than four integrations that never talk. The agent recovering a cart already knows what support told that customer last week.
It also tells you what it does not know: coverage gaps ranked by how often customers ask, each with a one-click draft answer.
Product questions.
See every module on your own catalog.
A 20-minute demo on your actual catalog, not a slide deck.